June 25, 2015 admin

Software System Analyst

AGL is currently seeking a Software System Analyst.  Please send all applications to careers@appliedgeologics.com.


Position Overview

The Software System Analyst is a standalone position responsible for liaising with clients to determine their internal processes and setting up software systems using code to track the client’s internal usage of assets and resources. This person is also responsible for all training and customer support of issues.


Primary Responsibilities

Implementation

  • Manages software implementation for municipalities
  • Business process review (interviews clients and analyzes processes in order to efficiently transfer client processes into the software program)
  • Sets up efficient software system customized to client processes and priorities
  • Performs client training sessions (in-person / over the internet)

Business Development

  • Creates quotations and responses to Request for Proposals (RFPs)
  • Presents System to Potential Clients
  • Develop Marketing Materials and Maintain Website

Client Support

  • Day to day support (picks up the phone, answers questions, looks into issues, covers all tiers of problems)
  • Debug’s software
  • Makes decisions on assigning support resources
  • Performs regular follow-ups with designated clients

Accounting

  • Completes scientific research and experimental development tax forms (SRED)

Qualifications

  • Bachelor’s degree in a related field
  • Previous experience in IT development
  • Ability to speak eloquently in front of groups of people
  • Ability to think analytically
  • Excellent interpersonal skills
  • Excellent problem solving skills
  • Excellent communication skills (written and verbal)
  • High level of initiative
  • Project management skills
  • Able to work independently
  • Up to 25% travel required

MEETING YOUR ASSET MANAGEMENT NEEDS

Big or small, we’ve got the solution you need.

Our advanced service and support provide best-in-class solutions for our clients.