Easy to use. Specify the service location, provide some details, and submit. Simple interface. Uncomplicated features. YourGOV is an incredibly friendly and helpful solution that people like using.
YourGOV enables users to include photos with their submissions, making it easier for receiving organizations to identify, prioritize, and track service issues.
Once submitted, issues are automatically integrated into your Cartegraph workflow for prioritization and handling.
By simply signing-in, registered users can easily see the statuses, descriptions, and locations of every issue submitted in their communities. No additional downloads or plug-ins. From any modern browser, iOS, or Android device.
YourGOV uses built-in location features of modern browsers and devices to make submitting issues simple and accurate.
Easy for IT staff to manage. Just define your reporting area and customize the list of issues your organization wants to accept. We’ll secure and maintain everything for you on our central, cloud hosted YourGOV site.
Better customer service. Fewer phone calls. YourGOV notifies registered users when their issue is verified and when it’s completed, too.
YourGOV also gives users the option to report issues anonymously without creating an account or signing-in.